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  • How To...
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  • Frequently Asked Questions
    • Cannot Access HearAid After Windows 10 Update
    • Changing Date Format from US to Australian
    • How do I Transfer HearAid to a New Server?
    • Installing Updates
    • Lost Response File
    • Print Address Book Mailing Labels
    • Removing Claims Prepared Automatically in Advance
    • Search and Replace
    • Updating Device Lists
    • Why are some claims "stuck" in Pending and not being batched?
    • Why can't I see a client's record in Client Details when I know the client is in the database?
    • Why does the Batch Log show zeros for Accepted/Rejected items and no "Processed By Medicare" date?
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  • Printing
  • Reckon Interface
    • Overview
    • Setting Up a Reckon Interface
    • Setting HearAid Options
    • Mapping HSP Item Codes
    • Using the Interface
    • How Does the Interface Work?
    • Troubleshooting
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  • About HearSoft Pty Ltd