Maintenance Agreement Letters

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Maintenance Agreement Letters

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The Maintenance Agreement letter content used in

Agreements  is retrieved from the file ..\HearSoft\HearAid\Reports\Forms\HSP Maintenance Letter.rtf and

Auto Maintenance is retrieved from ..\HearSoft\HearAid\Reports\Forms\Auto Maintenance Agreement.rtf

Quick Forms is retrieved from ..\HearSoft\HearAid\Reports\Quick Forms\HSP Maintenance Agreement.rtf

which are rich text format files that can be edited in Tools|Editor, or any word processor capable of saving rich text format documents, such as Microsoft Word.

When modifying the default document supplied with HearAid you should observe the following rules:

1.The content should not print over two pages when the HearAid letter template is executed

2.The content should conform to HSP guidelines regarding Maintenance Agreements

3.You should take great care not to modify the merge fields in any of the templates, as they refer to different data sources or pipelines. This example shows the merge fields in  Auto Maintenance Agreement.rtf
 
Client Contribution:        Your contribution for this Agreement is <dbtext displayformat='$#,0.00;($#,0.00)'>NEW_MAINTENANCE_AMOUNT</dbtext>
Agreement Period:        This agreement runs from <dbtext displayformat='d mmmm, yyyy'>NEW_AGREEMENT_DATE</dbtext> until <dbtext displayformat='d mmmm, yyyy'>NEW_AGREEMENT_EXPIRES</dbtext>
 
while this is the corresponding section in HSP Maintenance Agreement.rtf
 
Client Contribution:        Your contribution for this Agreement is <dbtext datapipeline='ppAgreements' displayformat='$#,0.00;($#,0.00)'>MAINTENANCE_AMOUNT</dbtext>
Agreement Period:        This agreement runs from <dbtext datapipeline='ppAgreements' displayformat='d mmmm, yyyy'>AGREEMENT_DATE</dbtext> until <dbtext datapipeline='ppAgreements' displayformat='d mmmm, yyyy'>AGREEMENT_EXPIRES</dbtext>