HearAid On-Line Help > Frequently Asked Questions > How do I Transfer HearAid to a New Server?

Transferring an installation of HearAid from one server/computer to another requires these steps:

1.On the new server:

a.If you are running HearAid 7.0.x: Install the Firebird Database Server from the original HearAid installation CD, or by downloading and running a copy of the installer from https://hearsoft.com.au/download/Firebird1_5.exe

b.If you are running HearAid 7.1.x: Use the HearAid installer to perform a fresh installation on the new server

2.On the old server: Stop the Firebird service by selecting Control Panel|Administrative Tools|Computer Management|Services & Applications|Services and stopping the Firebird Guardian service (for Firebird 1.5) or stopping the Firebird Server - HearAid service (for Firebird 3.0).

3.Once the service has been stopped

a.If you are running HearAid 7.0.x: copy the entire ..\HearSoft folder and all its contents over from the old server to the new server. You should also copy the file C:\Firebird\Security.fdb to the equivalent location on the new server (this transfers the existing usernames and passwords). If the database file is not in the standard location of ..\HearSoft\Database, you will need to locate the database file HEARAID.FDB and copy that instead.

b.If you are running HearAid 7.1.x: Copy the ..\HearSoft\Database folder to the new server

4.On the new server: Create a network share for the ..\HearSoft folder, then open the file ..\HearSoft\HearAid\Firebird.ini and modify the following entries to reflect the Computer Name of the new server (substitute the actual name for NEWSERVERNAME! and also the new UNC paths)

ServerName=NEWSERVERNAME

Database=C:\HearSoft\Database\HearAid.fdb

BackupDir=C:\HearSoft\Database

TableSQLDir=\\NEWSERVERNAME\HearSoft\HearAid\Tables

ReportDir=\\NEWSERVERNAME\HearSoft\HearAid\Reports

EClaimDir=\\NEWSERVERNAME\HearSoft\HearAid\EClaims

ScannedDocsDir=\\NEWSERVERNAME\HearSoft\HearAid\Documents

5.The final step is to add a firewall exception on the server for the Firebird executable

a.If you are running HearAid 7.0.x: C:\Firebird\bin\fbserver.exe

b.If you are running HearAid 7.1.x: ..\HearSoft\Firebird3\fbserver.exe

a.or for TCP port 3050

HearAid runs in all current Windows environments, either 32- or 64-bit